Great job, nicely done.
Mike and everyone Great . Very hands on . Always take care of me 3rd Camaro from them. The best .......
Took my Chevy Cruz here they charged me 50 dollars for an improper diagnosis. Told me I needed 480 of service not under warranty/ engine clean new valves etc. that was NOT the issue with my car. I had a cracked crank seal cover all issues and diagnosis were fixed by Cole Valley in Newton Falls UNDER warranty. My car is fixed PER my warranty no thanks to this company who just wanted to charge me for things not wrong with my car.
Great dealership. Awesome employees who do what they need to do to take care of their customers
Steve Glova is a great sales team addition !! Thank You for the Service and Car Wash !!
I tried to stop the diagnosis charge with my bank but Charles Auto Family fought it even though they misdiagnosed me car. 53 was charged for an improper diagnosis poor business practice! If an issue is wrong with a car that is under warranty fix it don't nickel and dime a person first thank you Cole Valley for being a reputable HONEST Chevy service dealer and diagnosing and fixing my car properly.r.
Tremendous winning transaction. Thoughtful, thorough, and timely. Excellent effort by Bruce, Jimmy and the gang to take in my three cars on trade in and locate 2 new Chevy's, set the financing, and deliver the cars in short order with a detailed overview of all the cars can do with modern electronic technology. Follow up was prompt insisting that we were satisfied.
Charles Auto Family is a US Car Dealer based in Garrettsville, Ohio. Charles Auto Family is located at 10851 OH-88, Garrettsville, OH 44231, USA.
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